When I look back to my first job over 25 years ago, it was with the leading provider of point-of-sale and hotel management technology systems. I started on the front line as a consultant, but moved up quickly into a mid-middle management role with access to the CEO of the company. What I experienced back…

Over the course of my 25+ year career, I have had the opportunity to be a part of several company leadership teams that undertook a significant transformation to turnaround journey. Each experience was unique in one way or other depending on the company, but what was foundational to each was the leadership team having a…