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Journey to Excellence (J2E) – A proven approach for a successful Transformation to Turnaround (1 of 4)
During my time at Serco in 2006-10, I had the opportunity to learn from our CEO and Chief Strategy Officer about an approach they created called Journey to Excellence, or J2E. By the time I was introduced to it, they were working to operationalize it, and I had the chance to be part of the…
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What makes a company culture great = the right core values
In every company transformation I have led or been involved in, one of the core foundational focus areas is assessing and evolving the company’s culture. Whether it was my experience helping develop The Serco Way, the Aquilent 11 Non-Negotiable Traits, or the Exostar 7 Essentials; For me creating a fully engaged, collaborative, and high performing…
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Which is better – mandated RTO, virtual, or somewhere in the middle?
Its very interesting to see different companies with such a varied perspective on how they view a Return to the Office (RTO) following the COVID period that fully disrupted the normal office working model. Lots of articles out there now but this one framed up some of the recent differing approaches by well known companies.…
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Great book – the five disfunctions of a team
I was reminded a couple of times recently about a great book I first read some time ago while in grad school – the 5 disfunctions of a team by Patrick Lencioni. It really is a great way of looking at how underlying dysfunctions will prevent a team from reaching its full potential, and it…
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Shutdown averted as we begin FY25
Great news is that we begin FY25 in the government contracting space without a shutdown, but the challenge is with just a Continuing Resolution (CR) in place we still face uncertainty that will impact timelines, budget impacts, etc. for ongoing operations, expansion, and growth opportunities across many of the federal sectors we are supporting and…




